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FAQ response
The picture on my screen looks fuzzy or smeared
All Adder KVM switches support very high video resolutions of at least 1900 x 1440 pixels. If you have a suitable high resolution monitor, computer video card and good quality interconnection cables your video picture will be crystal clear.
The video cables used to connect your computers to the Adder KVM switch make a significant difference to the quality of video that can be achieved. For resolutions above 800 x 600 pixels or cable distances above 2 metres it is highly recommended that you use tri-coax 75-ohm cables that are specifically designed to carry video. These cables are readily available and can usually be identified by the thickness of the cable which is similar in thickness to the video cable that comes out of the back of monitors.
The cables are thick because they contain separately shielded coaxial cables for each of the video colours within an overall combined cable sheath. A cheaper style of data cable may be used but the clarity of video is visibly reduced if you are running at resolutions above 800 x 600 pixels.
Cheaper cables are normally substantially thinner than the tri-coax type and should not be used for distances over two metres. Never try to extend a tri-coax cable with a data cable as the picture quality will degrade badly. Tri-coax cables may be successfully extended with tri-coax extension cables although for best video quality you should keep the cable lengths and extensions to a minimum.
As cable distances are extended video quality starts to degrade. Very good video quality can be achieved using 10 metre tri-coax cables, degradation becomes noticeable when using cables longer than 30 metres and at 50 metres the quality may be poor but useable for basic resolutions.